Setting Up Punch Locations

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Overview

Punch locations are a way to ensure your employees are onsite. When you enable punch locations, you can create a geofence at your work site. Currently, punch locations can only be enabled by an administrator. Here’s how to set it up.

Setup

Add Locations

  1. Step 1: Log in and click “Settings” at the top of the screen.
  3. Step 2: Select “Locations,” then “New Locations.”
  4. Step 3: Name your location (i.e., “Coffee Shop”).
  5. Step 4: Toggle “Create Mobile GPS Punch Location” on.
  6. Step 5: Enter the location’s street address (or its latitude and longitude).
  7. Step 6: Set the proximity to create a geofence around the location.*
  8. Step 7: Click “Save.”
  9.  

What to Expect

If an employee is not within the designated proximity, they will not be able to clock in or out. If they are still able to do so, please ensure that their mobile settings are configured to "Record GPS Coordinates, Disable Punch if Not at GPS Location(s)". In case the employee is not at the designated location, they will receive a message indicating so.

Troubleshooting

A
We will display the "name" when you hover the proximity bubble. You can name the location and address, which will appear on your punch map.
A
That's okay. You can enter the address in the map's search bar, and we will fill in the coordinates for you.
A
No — currently we do not offer this capability.
A
Jobs are not tied to the geofence restriction.
A
First, check that the location is entered correctly in the settings. If the problem persists, you can clear the cache on the app for stored locations.
A
Jobs are not tied to the geofence restriction.
A
First, check that the location is entered correctly in the settings. If the problem persists, you can clear the cache on the app for stored locations.

Add Locations

  1. Step 1: After opening the app, tap on your initials and navigate to “Settings.”
  2. Step 2: Tap on “Locations.”
  3.  
  4. Step 3: Click the + icon to add a new location.
  5.  
  6. Step 4: Name your location (i.e., “Coffee Shop”).
  7. Step 5: Toggle “Create Mobile GPS Punch Location” on.
  8. Step 6: Enter the location’s street address.
  9. Step 7: Set the proximity to create a geofence around the location.*
  10. Step 8: Click “Save.”

Note: Setting higher proximity may resolve the issue if employees have trouble clocking in onsite due to GPS interference.

What to Expect

If an employee is not within the designated proximity, they will not be able to clock in or out. If they are still able to do so, please ensure that their mobile settings are configured to "Record GPS Coordinates, Disable Punch if Not at GPS Location(s)". In case the employee is not at the designated location, they will receive a message indicating so.

Troubleshooting

A
We will display the "name" when you hover the proximity bubble. You can name the location and address, which will appear on your punch map.
A
That's okay. You can enter the address in the map's search bar, and we will fill in the coordinates for you.
A
No — currently we do not offer this capability.
Need more help?
Submit a ticket

What's Next

GPS Tracking

Learn how to track your employees’ locations throughout their shift.

Device Restriction

Learn how to restrict clock-ins to a specific device.

Detailed Clock-ins

earn how to customize your timeclock with our job costing feature.