The focus of Salternatives is to provide relaxation and holistic wellness to the community. Leah said, "I don't need bells and whistles. I just want it to do what I need it to do and be done. Just click click go".
Easy Time Tracking
Geneva, Illinois
Leah is the owner of Salternative Spa and Wellness Center, located in Geneva, IL. Salternative is a holistic wellness center that offers flotation therapy, halotherapy, Infrared saunas, and much more. The focus of Salternatives is to provide relaxation and holistic wellness to the community. Leah's goal is to expand Salternatives by adding express locations to reach even more people in the community.
Leah was running into issues with the cloud-based systems used throughout the wellness industry that had few restrictions. No restrictions left room for employees to clock out offsite or even in or out for one another. "People are moving all over the place, and we need to have tools to keep things in line and minimize waste," Leah said. She needed a way to prevent buddy punching and clocking in and out offsite.
Leah used a system that was tracking time by actual hours and minutes. She had to manually calculate the decimal value so she could process payroll to pay out employees. "This is not how people pay people," said Leah. She knew she wanted a system that would eliminate this step from her busy schedule.
"Look, I only have four minutes in the day to make a decision. I have too many things to do in the day," Leah expressed. As a small business operator, she knew she needed the software to be intuitive. "I don't need bells and whistles. I just want it to do what I need it to do and be done. Just click click go".
"I'm a heart-to-heart connection kind of person," Leah said. She was looking for a system that would offer more than just a product but also a lasting relationship. Building good relationships with customers is critical for any business. She wanted her software needs to be heard and considered.
“I don't want forced functionality in a software”
Leah had situations in the past where employees could go home for an hour, eat dinner, and clock in and out." Your system allows GPS tracking, which is awesome," Leah said. She lives in a different state than her employees, which comes with its own challenges." I check who's in and see how daily times are going, and I can see who's there and who is not. It helps me manage the business throughout the day since I am away." The Who's-In dashboard and GPS features have allowed Leah to manage the employees from out of state. We asked about time theft, to which she said, "with this great system, I don't have to worry about it." Manual conversion to decimal hours is a thing of the past now. "This has the decimal hours, so I don't need to do it manually. It's all in one button of a place," she said. As a self-proclaimed night owl, Leah relies heavily on resources and tools that are available on demand. "The website was self-explanatory. I could find all the answers to my questions," she said. Leah has been able to get support through LiveChat when she needs it and has found that to be an excellent way for a busy business owner like herself to be in touch. Leah loves that in OnTheClock, the bells and whistles are there if you want to add them but not forced on the user.
" Your system allows GPS tracking, which is awesome."- Leah
"The website was self-explanatory. I could find all the answers to my questions."- Leah
