After Trialing Eight Time Tracking Apps, Suncoast Key Deems OnTheClock a ‘Perfect Fit’

After Trialing Eight Time Tracking Apps, Suncoast Key Deems OnTheClock a ‘Perfect Fit’

Suncoast Key is growing exponentially. As the business continues to add employees, keeping track of who worked what hours has become increasingly difficult. As a result, the company sought a solution to help keep tabs on employees’ time and whereabouts.

Problem:

Time Tracking Accuracy

Location:

Orlando, Florida

Tell us about you

Suncoast Key is driven to fulfill customers’ communications needs. The technology company has experience with Cat5, Cat6, single-mode fiber optics, and many other telecommunications cables and is available 24/7 to respond to emergency situations.

The challenges you faced

  •  
    Antiquated time tracking

    The company tracked time using a paper spreadsheet and, as a result, lacked a centralized way to track employee schedules, paid time off, etc.

  •  
    Timecard delays

    With no strict submittal deadline, employees would often wait until the last second to complete their time sheets, leading to massive inaccuracies as they attempted to recreate their workdays.

  •  
    Inaccurate payments

    Employees were commonly underpaid or overpaid based on inaccurate payroll calculations.

“With our old system, we continued to mess up payroll, which caused us significant time trying to sort everything out. I was spending time after work to work it all out, which was taking me away from my family time. It became a real headache. We needed to make a change.”

Louis Buttice Owner, Suncoast Key

How OnTheClock Helped

Business is booming at Suncoast Key. As a result, the company has been challenged with keeping track of many new employees’ movements.

To solve the problem, the company began sampling different time tracking solutions. Unfortunately, leaders couldn’t find the right fit, and after laboriously sampling eight different apps, the company was ready to give up.

“We’ve got people doing different jobs at many different places, and, in order for us to complete payroll, I need notes on who did what, when it was done, and where,” said Louis Buttice, owner, Suncoast Key. “I couldn’t find a solution that gave us everything we needed, so I was using four different apps to keep everything together.”

Despite numerous letdowns, Buttice continued to trial different applications, in search of the “Goldilocks” fit. And, with OnTheClock, that’s precisely what he found.

“OnTheClock was exactly what we were looking for,” Buttice said. “We are able to keep notes with our timecards, which is important. If an employee makes a mistake, we’re able to fix it in seconds. After trialing the system for one pay period, I knew we’d found our answer.”

“With OnTheClock, I’m able to complete payroll in less than 10 minutes. I’m not clicking on 18 different boxes to find one piece of data. I can access the notes for each day, which gives me all the information I need. It’s simple, quick, and works great for us.”
– Louis Buttice, Owner, Suncoast Key

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