For years, employees at Sure Tack Systems, a division of the Crist Company Inc., tracked their hours using pen and paper, manually recording their arrival, departures, and break periods.
As payroll deadlines approached, the office manager was tasked with validating each handwritten sheet – a process that entailed organizing each employee’s sheet, inspecting the claimed hours, conversing with employees to clear up any discrepancies, assessing any time off, etc.
Once everything was approved, the manager formatted the data into the appropriate language before submitting it to the company’s third-party payroll provider.
The process was tedious and time-consuming, commonly resulting in after-hours work for the company’s administrators.
“Oftentimes, the math wouldn’t add up, so we spent a lot of time double-checking everything,” said Fabi Silva, office manager, Sure Tack Systems, a division of the Crist Company Inc. “We were constantly asking employees about their hours; manually chasing them down; trying to confirm who was off, who was on, when they took breaks, etc. The process required a lot of time and attention to detail.”
In the fall of 2023, the company began seeking a better way to track time. After trialing a couple of different time management solutions, Sure Tack opted for OnTheClock in December 2023, relishing in the software’s easy, efficient, and affordable time tracking and payroll integration abilities.
“We no longer have to babysit timecards,” said Silva. “We don’t have to sort through stacks of paper or try to make out so-and-so’s handwriting. It’s all uniform. OnTheClock allows us to pinpoint any issues quickly and efficiently, which saves us a great deal of time when completing payroll.”