Rick’s Tanks Restores Honesty and Accuracy with OnTheClock

Rick’s Tanks Restores Honesty and Accuracy with OnTheClock

For 20-plus years, employees at Rick’s Tanks would show up, manually punch their timecards, and get to work. At first, a missed punch-in was an anomaly, but, over time, more and more mistakes were being made, leading to questions like, “How accurate are these times?” and “Should we go back and check our cameras to confirm who arrived at what time?”

Aiming to modernize the business’s back channels, the company implemented OnTheClock, a simpler, easier-to-use, and more efficient time tracking system that allows employees to punch in and out from the convenience of their phones.

Problem:

Antiquated time tracking

Location:

El Paso, Texas

Rick's Tanks Case Study Image

Tell us about you

Rick's Tanks has manufactured handcrafted, American-made, stainless steel fuel tanks for 20-plus years. The company’s tanks and specialized fuel system components can be found in five continents and 14 countries. The family-owned company builds custom fuel-injected, carbureted, Vapor Series, and RestoMod tanks as well as fuel tanks for GM, Ford, and MOPAR models.

The challenges you faced

  •  
    Antiquated time tracking

    For the last two decades, employees have tracked time using an outdated time stamp system designed to record times in and out. When punches were missed, the stamp system offered no easy way to add, delete, or correct time entries.

  •  
    Inaccurate records

    Workers would often “estimate” their start and end times, opting to “pencil in” their punches rather than stamping them via the clock.

  •  
    Dedicating too many resources

    Managers were responsible for tracking employees down to discuss missed punches and penciled-in time edits. This required a great deal of time and effort each week, and payroll was often approved using the “honor system.”

"Our manual cards were inaccurate and inconsistent, as we’d notice a bunch of pencil marks as employees attempted to ‘fix’ their mistakes."

Brandon Boyd Production Manager, Rick’s Tanks

How OnTheClock Helped

Since it opened more than 24 years ago, Rick’s Tanks has always used a manual time stamp system to record employees’ time. Adhering to the mantra, if it’s not broken, why fix it, the practice has just been engrained in the company’s operation. Then, the process endured a chink in its armor, as more and more mistakes continued to occur. After a few years, administrators finally admitted their system was effectively broken.

Employees began to “game the system,” punching in well in advance of their arrival, relying on “buddy punches” if they were running late, and penciling in changes to their timecards if and when they missed a punch or if they wanted to “stealthily” leave early.

Finally, at the turn of the calendar in 2024, the company elected to enter the digitized world by updating its sales and manufacturing processes. Falling in line with that vision, the company opted to digitize its time tracking system as well by implementing OnTheClock.

“We went from working off paper sheets to utilizing iPads,” said Brandon Boyd, production manager, Rick’s Tanks. “Everything we did was suddenly tracked and analyzed, so we decided to digitize our timecards as well. If we were going to go electric, we might as well go all in.”

Adding OnTheClock made a drastic difference in Rick’s Tanks productivity, resulting in a more honest and accurate approach to work.

“When guys arrive for the day, they weren’t really thinking about punching in – they were focused on what they had to accomplish,” said Boyd. “With OnTheClock, you press one button, and you’re clocked in; you press another, and you’re clocked out – it’s that easy. Our employees love how simple it is and that they don’t have to walk back and forth between their jobs and the time clock multiple times a day. We were looking to become more productive and efficient, and OnTheClock has helped us do just that.”

“We were weighing our options with three different platforms, but once we trialed OnTheClock, we were sold on it. After the trial, we were like, ‘You know what … this program works. It’s easy, and it seems like a good fit.’ We instantly dropped the other two options because we had found what we were looking for. OnTheClock works perfectly for us.”
– Brandon Boyd, Production Manager, Rick’s Tanks

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