OnTheClock Payroll Pricing and Limitations

Pricing

OnTheClock Payroll is an additional service you can enroll in within your account. There is a base fee of $40 per account and an additional $6 per employee. Billing occurs at the end of each month based on activity during the month. The per employee fee is calculated based on the number of employees who receive a paycheck during the month.

Please note the base fee begins for the month you enroll in payroll and continues each month thereafter. There is no pro-rating of this base fee and it is incurred regardless of the number of employees paid in the month.

  Payroll includes:

  • Unlimited payroll runs
  • Integrated timecards and PTO
  • Tax documents (W-2s)
  • State and federal tax compliance
  • Direct deposit
  • Benefits withholdings and garnishments

Enrollment in OnTheClock Payroll requires a one time fee of $250, due at signup. OnTheClock will import historical employee, company, and payroll data; connect your company’s bank account; and conduct an audit to ensure complete accuracy.

Additional fees may be incurred, should any of the following occur in your OnTheClock Payroll usage:

Service Fee
Failed Employee account validation or payment, including Notification of Change (per Employee) $10.00
Funding of payroll via wire by Employer (per wire) $12.00
Untimely tax filing where delay is due to no fault of OnTheClock, including but not limited to re-filing (per filing) $180.00
Return fee for unsuccessful funds transfer from Employer, inclusive of wire fees (per return) $120.00
Tax returns filed for Employers no longer using the Services (per filing) $180.00
Amended tax returns (includes federal and applicable state returns) $180.00
Printing and mailing W2 at year-end, where required (per W2 mailed) $2.50

Limitations and Restrictions

Below are a list of the types of workers, businesses and industries that will not be able to utilize OnTheClock Payroll. If you have any questions about your ability to enroll in this service, please reach out to our support team support@ontheclock.com

Types of workers

  • Contract employees (receiving 1099 tax forms)
  • Government employees
  • Employees with addresses located in Puerto Rico or the US Territories
  • Household employees
  • Non-resident aliens 
  • Railroad employees
  • H-2A and H-2B visa workers
  • Special taxation for American Indians or individuals working on tribal reservations

Types of companies

  • Any 501(c)(3) non-profits NOT located in New York, California, Texas or Florida
  • Agricultural employers
  • Government and federal contractors
  • PEOs (or companies migrating from PEOs)
  • Nevada Financial Institutions
  • Companies located in Puerto Rico and the US Territories
  • Pass through entities
  • Companies with over 1,000 active or inactive workers on a single EIN
  • Common Paymaster

Types of industries

  • Gambling such as physical locations, online gaming, lottery, games of chance, or fantasy sports leagues.
    Marijuana sales or dispensaries
  • Sale of guns and/or ammunition
  • Sale of flammable and combustible substances
  • Drug paraphernalia used to produce or consume controlled substances, including bongs
    or glass pipes commonly used to consume marijuana
  • Adult entertainment business which either directly or indirectly provide sex-related
    services
  • Virtual currency (e.g., Bitcoin) and related services
  • Sales, distribution, or access to counterfeit music, movies, software, or other licensed
    materials without the appropriate authorization from the rights holder
  • Shell banks
  • Bearer share companies (and employers operating as such), except for those that are
    publicly traded on a recognized exchange

Payroll situations not currently supported

The following list of situations are not currently supported by OnTheClock Payroll:

  • Courtesy withholding
  • Tax deferrals: Some states allow for taxes to be deferred to later in the year than when due based on certain employer qualifications.
  • Tax withholdings or deductions, including child support deductions, from contractor payments
  • Child support payments to tribal support agencies (payroll deductions can be supported as post tax deductions)
  • Automated remittance of non-child support garnishment types (e.g. tax liens)
  • New hire reporting for contractors
  • State-specific service member (or spouse) exemption forms
  • NQDC plans (non-qualified deferred compensation plans)
  • State mandated IRA/retirement plans (note, most of these can be supported as a traditional IRA)
  • Tiered 401(k) matching
  • Cobra benefits/reporting
  • ACA reporting
  • W-4 Lock-in Letters
  • Net to Gross Wage Calculation
  • EITC Notices
  • Predecessor/successor/ "Transfer of Experience" handling (941/W-2 reconciliations due to acquisitions)
  • Wage garnishment compliance
  • Regular rate of pay calculation
  • Self tax filing outside of OnTheClock
  • Shortfall payroll reports when non enough taxes are withheld
  • SUI out of state wage credits
  • Tip credit calculations
  • Employer Simple IRA match
  • Commuter benefits (Section 132)
  • Worksite reporting
  • Certified reporting
  • Optional PFML contribution rates
  • Kentucky voluntary paid family leave (introduced by the state on 4/5/24)
  • Custom benefit taxability
  • Primary workplace for unemployment tax calculation and reporting for workers that perform work in more than one state. As an example, OnTheClock can’t support using a work location in state A to assess unemployment tax and a work location in state B to assess income tax for the same worker.
  • PA local combined tax filings to one collector regardless of work location. 
  • CA voluntary disability plan

Taxes not supported

There are a small number of state and local taxes we are unable to remit on customer's behalf. Companies will need to pay the taxes themselves:

State Type of tax Name of tax
New York State New York Paid Family Leave Insurance
New York State New York SDI
Hawaii State Hawaii SDI

 

There are a number of state and local taxes we are currently unable to calculate. Companies will need to manage the tax and updated pay and paystubs for any impacted employees:

State Type of Tax Name of Tax
AL Local Hobson City Tax
DE Local Wilmington Business License Fee - Employer
IL Local University Park Employer Expense Tax
KY Local & TIF See full detailed list here
NJ Local Jersey City - Employer Tax
NJ Local NJ Waterfront Payroll Tax - Employer (only select NJ Harbor Employers)
NJ Local Newark Employer Expense Tax
NV Local Nevada MBT Financial Institution
NY Local New York Employer Compensation Expense Tax
NY Local NY Waterfront Payroll Tax - Employer (only select NY Harbor Employers)
OH Local & JEDD See full detailed list here
PA Local See full detailed list here
WA Local Seattle Payroll Expense tax
WV Local Smithers City Tax added

 

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