Here’s how to set it up:
- Step 1: Log in to your OnTheClock account as an administrator via browser.
- Step 2: Navigate to “Settings,” then “Time Clock Settings.”
- Step 3: Click on the “Payroll Providers” tab.
- Step 4: Click the “Connect Gusto” button.
- Step 5: Enter your Gusto login info to authenticate your account.
- Step 6: Select the company you’d like to connect.*
- Step 7: Complete the authorization process.
- If the connection is successful, you’ll be redirected to your OnTheClock payroll providers page. It will now display Gusto’s status as connected.
*Note: Gusto allows you to run payroll for multiple companies in one account. Currently, you can only integrate your OnTheClock and Gusto accounts with one company.
Import Employees
- Once your accounts are connected, you can import your employees from Gusto to OnTheClock.
- Step 1: Log in to your OnTheClock account as an administrator via browser.
- Step 2: Navigate to “Employees,” then “View Full Employee List.”
- Step 3: Click the “Add Employees” button to open a drop-down list.
- Step 4: Select “Gusto Import” from the drop-down list.
- Step 5: Review your employees to make sure they’ve imported properly.
- Step 6: When you’re ready, click “Sync Employees.”
Export Employees
Once your accounts are connected, you can export your employees from OnTheClock to Gusto.
- Step 1: Log in to your OnTheClock account as an administrator via browser.
- Step 2: Navigate to “Employees,” then “View Full Employee List.”
- Step 3: Click the “Add Employees” button to open a drop-down list.
- Step 4: Select “Gusto Export” from the drop-down list.
- Step 5: Review your employees to make sure they’ve exported properly.
- Step 6: When you’re ready, click “Sync Employees.”
What to Expect
Sending Time Cards to Gusto
Once your accounts are integrated, and your employees are synced, you can export pay period data for streamlined payroll processing.
- Step 1: Log in to your OnTheClock account as an administrator via browser.
- Step 2: Navigate to “Time Cards.”
- Step 3: Set the pay periods for processing.
- Step 4: Click the “Send to Gusto” button.
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Troubleshooting
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When you send your time cards to Gusto, we’ll import this data for payroll processing:
- Regular hours
- Overtime hours
- Overtime 2 hours (double overtime)
- Vacation hours*
- Sick hours*
- Holiday hours*
- Tips*
- Bonuses*
- Commissions*
*Note: Before vacation, sick, holiday, tips, bonuses, and commissions can be imported from your OnTheClock account, these values must be configured in Gusto.
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No — at this time, we do not sync 1099 contractor information.
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If an employee has already been linked across platforms, a blue link icon will appear next to their name when importing/exporting employees to Gusto.
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If you’ve exported your OnTheClock employee list, you must complete the employee’s profile in Gusto.
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There are two possible reasons for this error. First, time card dates must fall into existing, unprocessed Gusto payroll dates — so if a pay period has already been processed in Gusto, it will not export. Secondly, if you’ve
archived your pay periods via OnTheClock, the information will not be sent to Gusto.
A
Check to see if Gusto Time tracking is enabled in your Gusto account. You can follow the steps below to disable Gusto Time tracking. - Click the Settings section on the left-hand side > Click the Customization tab > Scroll to the Time tracking headline and click edit > Toggle to disabled > Click Save.
