Messaging and Check Ins

Check Ins

Enabling check ins allows your employee to report their location. Here’s how to set it up:

1. Step 1: Log in as an administrator via browser.
2. Step 2: Click “Employees,” then select the employee you’d like to modify.
3. Step 3: Under “Additional Options,” toggle “Allow Check In” on.
4. Step 4: Click “Save Settings.”

SMS Alerts for Employee Clock In and Out 

You can send managers clock in and out alerts via text message when you enable SMS Alerts. This add-on feature is $2/month and $0.01 per message. Here’s how to set it up:

1. Step 1: Log in as an administrator via browser.
2. Step 2: Click “Employees,” then select the employee you’d like to modify.
3. Step 3: Click the “Alerts & Messaging” tab.
4. Step 4: Enter the phone number you’d like to alert.*
5. Step 5: Toggle on “Punch In” and/or “Punch Out.”
6. Step 6: Click “Save.”

Notes 

You can enable your employees to leave notes as they clock in and out. Here’s how to set it up:

1. Step 1: Log in as an administrator.
2. Step 2: Click “Employees,” then select the employee you’d like to modify.
3. Step 3: Click the “Alerts & Messaging” tab.
4. Step 4: Scroll down to “Punch Messages.”
5. Step 5: Under “Employee Notes,” select “Allow” or “Allow & Email Manager.”
6. Step 6: Click “Save Settings.” 

Personal Messages 

Administrators and managers can send personal messages to employees. Your employee will receive this message as they clock in and out. Here’s how to set it up:

1. Step 1: Log in as an administrator or manager via browser.
2. Step 2: Click “Employees,” then select the employee you’d like to message.
3. Step 3: Click the “Alerts & Messaging” tab.
4. Step 4: Scroll down to “Message to Employee.”
5. Step 5: Type the message into the “Message to Employee” field.
6. Step 6: Specify the start and end dates for the employee to receive this message.
7. Step 7: Click “Save Settings.” 

Global Messages 

Global messages are sent to all employees as they clock in and out. Here’s how to set it up:

1. Step 1: Log in as an administrator via browser.
2. Step 2: Click “Settings,” then “Time Clock Settings.”
3. Step 3: Click the “Employee Punch Site” tab.
4. Step 4: Under “Global Message,” enter the message start and end dates.
5. Step 5: Type your message into the “Global Message” field.
6. Step 6: Click “Save Settings.” 

Chat

The chat feature is available to all OnTheClock users. Here’s how to use it:

1. Step 1: Log in to your OnTheClock account.
2. Step 2: Click the chat (conversation bubble) icon next to your name.
3. Step 3: Next to “Conversations,” click the “New” button.
4. Step 4: Enter a subject and select the users to be notified.
5. Step 5: Click “Create.”
6. Step 6: You’ll be redirected to the chatroom where you can live message the selected users.

What to Expect

Once you create messages for employees, you can begin actively communicating with your teams. The chat feature allows for real-time alerts, as well as SMS notifications. Global and personal messages are displayed on the employee screen until the through date expires.