Billing and Payment

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Overview

Once your trial period ends, upgrading to a paid account will allow you to continue enjoying OnTheClock's services for your business.  This will require updating your billing information in the OnTheClock Admin. Instructions on how to do so are listed below.

We have three payment options:

  • Credit Card
  • Automated Clearing House (ACH)
  • Prepaid Annual Invoice

If you’re using a credit card or ACH as your payment method, you’ll be billed on the first day of each month (or the following business day). If you’d like to use a prepaid annual invoice instead, contact support@ontheclock.com to get started.

Updating Billing Information

  1. Step 1: Log in as an administrator via browser.
  2. Step 2: Click “Settings , then select “Billing Info.”
  3. Step 3: Enter your credit card or bank information.
  4. Step 4: Click “Save Information”.

Monthly Invoice

To obtain a copy of your monthly invoice you can send an e-mail to support@ontheclock.com.

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What's Next

Refund Policy

Learn more about OnTheClock's refund policy.

OnTheClock Terms of Service

Read Terms of Service.

OnTheClock Pricing

Learn more about pricing details.