Google Drive is one of the most convenient and popular cloud storage options. In fact, it’s so popular, competitors like Zoho allow Drive to integrate with its platform. It’s also one of the most secure file-sharing options available. Drive is compatible with Microsoft documents as well as most audio/video files.
As a comprehensive software suite, Workspace also offers a number of lesser-known apps. While some of these may be good solutions for your business, it does not offer a solid platform for project management (though Google Tasks comes close). If you need to manage workflows, look to outside solutions, like Trello, Asana, and Monday — read on for our review of these task management tools.
However, if technical support is needed, Google leaves a lot to be desired. It has some of the worst reviews when it comes to customer support. Its help center is not accessible to all users, and there is no centralized support library. While its interface is intuitive, troubleshooting issues can be challenging.