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Gusto Integration

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Overview

OnTheClock is pleased to offer customers direct integration with Gusto. This integration streamlines your payroll process and allows you to sync your employees’ hours across platforms. 

Setup

Here’s how to set it up:

  1. Step 1: Log in to your OnTheClock account as an administrator via browser.
  2. Step 2: Navigate to “Settings,” then “Time Clock Settings.”
  3. Step 3: Click on the “Payroll Providers” tab.
  4. Step 4: Click the “Connect Gusto” button.
  5. Step 5: Enter your Gusto login info to authenticate your account.
  6. Step 6: Select the company you’d like to connect.*
  7. Step 7: Complete the authorization process.
  1. If the connection is successful, you’ll be redirected to your OnTheClock payroll providers page. It will now display Gusto’s status as connected.

    *Note: Gusto allows you to run payroll for multiple companies in one account. Currently, you can only integrate your OnTheClock and Gusto accounts with one company.

Import Employees 

  1. Once your accounts are connected, you can import your employees from Gusto to OnTheClock.
  1. Step 1: Log in to your OnTheClock account as an administrator via browser.
  2. Step 2: Navigate to “Employees,” then “View Full Employee List.”
  3. Step 3: Click the “Add Employees” button to open a drop-down list.
  4. Step 4: Select “Gusto Import” from the drop-down list.
  5. Step 5: Review your employees to make sure they’ve imported properly.
  6. Step 6: When you’re ready, click “Sync Employees.”

Export Employees 

Once your accounts are connected, you can export your employees from OnTheClock to Gusto.

  1. Step 1: Log in to your OnTheClock account as an administrator via browser.
  2. Step 2: Navigate to “Employees,” then “View Full Employee List.”
  3. Step 3: Click the “Add Employees” button to open a drop-down list.
  4. Step 4: Select “Gusto Export” from the drop-down list.
  5. Step 5: Review your employees to make sure they’ve exported properly.
  6. Step 6: When you’re ready, click “Sync Employees.”

What to Expect

Sending Time Cards to Gusto

Once your accounts are integrated, and your employees are synced, you can export pay period data for streamlined payroll processing.

  1. Step 1: Log in to your OnTheClock account as an administrator via browser.
  2. Step 2: Navigate to “Time Cards.”
  3. Step 3: Set the pay periods for processing.
  4. Step 4: Click the “Send to Gusto” button.

Troubleshooting

A
When you send your time cards to Gusto, we’ll import this data for payroll processing:
  • Regular hours
  • Overtime hours
  • Overtime 2 hours (double overtime)
  • Vacation hours*
  • Sick hours*
  • Holiday hours*
  • Tips
  • Bonuses
  • Commissions
*Note: Before vacation, sick, and holiday hours can be imported from your OnTheClock account, these values must be configured in Gusto.
A
No — at this time, we do not sync 1099 contractor information.
A
If an employee has already been linked across platforms, a blue link icon will appear next to their name when importing/exporting employees to Gusto.
A
If you’ve exported your OnTheClock employee list, you must complete the employee’s profile in Gusto.
A
There are two possible reasons for this error. First, time card dates must fall into existing, unprocessed Gusto payroll dates — so if a pay period has already been processed in Gusto, it will not export. Secondly, if you’ve archived your pay periods via OnTheClock, the information will not be sent to Gusto.
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What's Next

Managing Employee Timesheets

Learn how to make corrections to time cards.

Connect to Payroll Providers

Our general overview of how to connect to external payroll providers.

Setting Pay Periods

Learn how to set the dates for your payroll.